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HaloITSM

HaloITSM

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        Reduce overheads and deliver an intuitive experience for your users.

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        Deliver an exceptional service experience to students, faculty and staff.

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        Deliver secure, auditable IT Service Management throughout the organisation.

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        Centralise and streamline your processes.

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      • IT Service Management

        Empower your IT team to deliver rapid, efficient ITIL-aligned service.

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        Automate, connect and improve your HR service delivery.

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        Manage your Facilities department with our all-in-one software for resource booking, maintenance, asset management and much more.

      • Enterprise Service Management

        Extend service management throughout the organisation.

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        Manage your MSP business with our all-in-one platform and transform how you deliver services to customers.

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The Cherwell Alternative

With HaloITSM, experience an all-inclusive ITSM platform aligned to your needs for a fraction of the cost.

Free Trial

Experience a Faster, more Modern ITSM Solution

HaloITSM is a cost effective ITSM Solution designed for enterprises, and trusted by the likes of the FTSE 100 and Global 500 companies. With HaloITSM, experience a more modern and intuitive ITSM tool aligned to your needs. Enjoy a faster interface, as well as increased autonomy when it comes to configuration, and 24/7 support, should you require assistance of any kind.

Increase the satisfaction of your service delivery professionals by following in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

5 Reasons to choose HaloITSM over Cherwell

Modern & Intuitive UI

Move away from an old and clunky system. HaloITSM is easier to use and requires little to no consultancy to get up and running.

Highly Configurable with Low Effort

Configure HaloITSM according to your needs in just a few clicks.

Responsive Support Team

With in-house support, enjoy a more responsive support system to put your mind at ease.

FutureProof

Free your mind from the troubles that come with the Ivanti acquisiton. Experience ITSM software from a transparent vendor and stay up to date with our publicly available roadmap.

Lower costs

Reduce your costs by up to 4 times with HaloITSM’s all-inclusive software with no minimum starting licenses or costs.

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

HaloITSM vs Cherwell – What does Gartner Peer Insights say?

Accurate as of January 2022

SYSTEM ADMINISTRATION

Take control of your configuration


HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

SCALABLE

A solution that you can grow with


HaloITSM is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

Want to see HaloITSM in action?

Book 30 minutes with a member of our team to find out how we can help you

Book a Demo

Cherwell Alternative

BEST PRACTICE

Out of the box best practice


HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

SELF-SERVICE

A self-service portal that your users will love


Let your users find and request the exact services they need – from the portal. With HaloITSM, the Cherwell alternative, you can fulfil requests easily, automatically, and with no errors.

Are you looking for a Cherwell alternative?

See what our customers say.

“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”

Mark Render – Head of Digital Systems

Cherwell Alternative - HaloITSM
HaloITSM independent review scores - Cherwell Alternative

Let us show you why HaloITSM is the Cherwell Alternative.

Try for free
Book a demo

Cherwell Alternative

You’re in good company

100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk:

All-Inclusive ITSM Software | ITIL-aligned service desk used by The University of Cambridge
All-Inclusive ITSM Software | ITIL-aligned service desk used by Sony Music
See our Customer Success Stories

Servicenow Alternative, Servicenow Alternative

Try HaloITSM free for 30 days.

Immediate Access. No Credit Card Required.

Try for free

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Key Features

  • Incident Management
  • Problem Management
  • Change Control
  • Configuration Management
  • ITIL Service Catalogue
  • Knowledge Management

Compare ITSM

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