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HaloITSM

HaloITSM

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    • By Sector
      • Public Sector

        Reduce overheads and deliver an intuitive experience for your users.

      • Education

        Deliver an exceptional service experience to students, faculty and staff.

      • Financial Services

        Deliver secure, auditable IT Service Management throughout the organisation.

      • Healthcare

        Centralise and streamline your processes.

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    • By Use
      • IT Service Management

        Empower your IT team to deliver rapid, efficient ITIL-aligned service.

      • HR Service Management

        Automate, connect and improve your HR service delivery.

      • Facilities Service Management

        Manage your Facilities department with our all-in-one software for resource booking, maintenance, asset management and much more.

      • Enterprise Service Management

        Extend service management throughout the organisation.

      • Service Providers

        Manage your MSP business with our all-in-one platform and transform how you deliver services to customers.

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Enterprise Service Management

Extend your workflows beyond IT and experience the benefits throughout the organisation. HaloITSM enables you to join together siloed service areas to create seamless processes and a great experience for your users.

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SELF-SERVICE

Centralised self-service portal across service areas


Let your users find and request the exact services they need – from the portal. Because with HaloITSM you can fulfil requests easily, automatically, and with no errors.

Enterprise Service Management

WORKFLOWS

Employee onboarding has never been easier


Configure your workflows using the drag and drop workflow engine to automatically create tasks for IT, HR and Procurement. Streamline complex processes into simple flows with HaloITSM.

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

SYSTEM ADMINISTRATION

Take control of your configuration


HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

SCALABLE

A solution that you can grow with


HaloITSM’s enterprise service management solution is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date. You can simply configure additional service areas within the application and manage access with roles.

Enterprise Service Management

Customer Success Story


Read about how AO.com, the largest online-only white goods and electricals retailer in the UK, took advantage of Enterprise Service Management and expanded their use of HaloITSM by integrating it within their facilities department. In total, the project took only three weeks to implement.

AO.COM

AO.COM expanded their use of HaloITSM

Read the Blog →

You’re in good company

100,000+ people, from 75+ countries, trust HaloITSM:

All-Inclusive ITSM Software | ITIL-aligned service desk used by The University of Cambridge
All-Inclusive ITSM Software | ITIL-aligned service desk used by Sony Music
See our Customer Success Stories

Servicenow Alternative, Servicenow Alternative

Try HaloITSM free for 30 days.

Immediate Access. No Credit Card Required.

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Key Features

  • Incident Management
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