ITSM Case Studies

How SEPA increased efficiency and productivity with HaloITSM

Read our ITSM case studies including how SEPA uses HaloITSM to integrate and automate their daily processes to increase customer service satisfaction, descrease costs and save time.

Read their story

ACH Group

Saved 2 hours per day and achieved 87% SLA

Ambitious about Autism

Transformed their employee and customer experience

AO.com

Required HaloITSM for increased visibility and automation.

Atlas Copco

Gained visibility, improved collaboration and resolution times.

Cardiff City Council

Improves visibility and efficiency by centralising their business processes

Electronic Chart Centre

Overhauled their daily processes with HaloITSM

GFG Alliance

Achieved autonomy and improved service.

Liberty House Group

Achieved autonomy by migrating from ServiceNow.

Optivo

Created a seamless process to provide customers with quick and easy resolutions

SEPA

Delivers an excellent service to customers

SKY TV

Gained greater control over their service by implementing HaloITSM

Sports Direct

Overhauled their daily processes with HaloITSM

Toowoomba Grammar School

Reawakened their mantra of automation and simplification with HaloITSM.

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