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HaloITSM

  • Features
  • Solutions
    • By Sector
      • Public Sector

        Reduce overheads and deliver an intuitive experience for your users.

      • Education

        Deliver an exceptional service experience to students, faculty and staff.

      • Financial Services

        Deliver secure, auditable IT Service Management throughout the organisation.

      • Healthcare

        Centralise and streamline your processes.

      • All Sectors →
    • By Use
      • IT Service Management

        Empower your IT team to deliver rapid, efficient ITIL-aligned service.

      • HR Service Management

        Automate, connect and improve your HR service delivery.

      • Facilities Service Management

        Manage your Facilities department with our all-in-one software for resource booking, maintenance, asset management and much more.

      • Enterprise Service Management

        Extend service management throughout the organisation.

      • Service Providers

        Manage your MSP business with our all-in-one platform and transform how you deliver services to customers.

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How SKY TV increased autonomy and improved efficiency with HaloITSM

Read our ITSM case studies including how SKY TV migrated from ServiceNow to HaloITSM to integrate and automate their daily processes, allowing them to improve their service, decrease costs and save time.

Read their story

ACH Group

Saved 2 hours per day and achieved 87% SLA

Ambitious about Autism

Transformed their employee and customer experience

American Bar Association

Improved visibility of operations and overall efficiency with HaloITSM

AO.com

Required HaloITSM for increased visibility and automation.

Atlas Copco

Gained visibility, improved collaboration and resolution times.

Cardiff City Council

Improves visibility and efficiency by centralising their business processes

Care South

Improved visibility and efficiency with HaloITSM

Electronic Chart Centre

Overhauled their daily processes with HaloITSM

GFG Alliance

Achieved autonomy and improved service.

Liberty House Group

Achieved autonomy by migrating from ServiceNow.

Optivo

Created a seamless process to provide customers with quick and easy resolutions

SEPA

Delivers an excellent service to customers

SKY TV

Gained greater control over their service by implementing HaloITSM

Sports Direct

Overhauled their daily processes with HaloITSM

Suzuki

Increased automation and improved their service with HaloITSM

The Rodillian Multi Academy Trust

Improved visibility and efficiency with HaloITSM

Toowoomba Grammar School

Reawakened their mantra of automation and simplification with HaloITSM.

Wren Kitchens

Mastered their business growth in the UK with HaloITSM

Xellia Pharmaceuticals

Modernised their organisation with HaloITSM

Your Healthcare

Saved over 300 hours/week resolving tickets

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Key Features

  • Incident Management
  • Problem Management
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  • Configuration Management
  • ITIL Service Catalogue
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