ITSM Software Integrations
Centralise your systems into a single application by taking advantage of our HaloITSM integrations.
Team Favourites
Office365
Office 365 Integration enables HaloITSM to work alongside office 365 and synchronise the two platforms.
Azure DevOps
Integrate Azure DevOps with HaloITSM to increase collaboration between IT and product team.
ChatGPT
Improve service delivery and operational efficiency by integrating HaloITSM with OpenAI’s ChatGPT.
HaloCRM
Integrate HaloITSM with HaloCRM and foster collaboration between your internal operations and customer service teams.
Lansweeper
Automate asset scanning by integrating Lansweeper with HaloITSM to create an up-to-date asset registry.
Active Directory
Integrate Active Directory with HaloITSM to seamlessly synchronise users and agents.
Azure
Link Azure with HaloITSM to centralise Azure cloud services to your ITSM solution.
Teams
Integrate Microsoft Teams in order to send notifications to a channel of your choice.
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Microsoft Integrations
ADFS
Remove friction from security with ADFS and allow access to the portal with Single Sign On in HaloITSM.
Orchestrator
Integrate Systems Center Orchestrator with ITSM software and automate your service desk processes.
Microsoft Dynamics CRM
Integrate Microsoft Dynamics CRM with HaloITSM and synchronise the latest information from your data-rich CRM system.
Powershell
Integrate PowerShell with HaloITSM and run scripts based on system events.
Outlook
Integrate Outlook in order to automatically convert emails into action items allowing you to track and manage inside HaloITSM.
Power BI
HaloITSM feeds into your Power BI environment, enabling you to analyse your data using software that is already in use within your organisation.
Azure Automation
Automate your requests using Azure Automation within HaloITSM for services including mailbox creation, access granting and new users.
SCOM
Integrate System Center Operations Manager with ITSM software to centralise your alerts under one system.
Azure Sentinel
Integrate Azure Sentinel with ITSM software to leverage real-time searches and incidents.
Azure Monitor
Link Azure Monitor with HaloITSM to centralise your systems.
Intune
Integrate Intune for mobile device management (MDM) and mobile application management (MAM).
SCCM
Use System Center Configuration Manager to automate your asset updates to HaloITSM.
Remote Support
TeamViewer
Integrate TeamViewer with HaloITSM to connect remotely to assets and sites.
LogMeIn Rescue
Use LogMeIn to connect remotely to HaloITSM’s sites and assets.
Anydesk
Integrate AnyDesk with HaloITSM to achieve a faster and more efficient support system.
BeyondTrust
Integrate BeyondTrust with HaloITSM to connect remotely to assets and sites.
Workativ
Integrate Workativ Assitant with HaloITSM to automate remote employee support.
Splashtop
Integrate Splashtop with HaloITSM to deliver a superior support experience.
Communications
Slack
Share information, updates and files in Slack #channels from directly inside HaloITSM.
Cisco
Tie Cisco into your incoming call experience within HaloITSM to automate ticket logging.
RingCentral
Integrate RingCentral into HaloITSM to automate incoming calls to log tickets easily.
Manage Twitter posts via HaloITSM to connect with customers from one sharable space.
Integrate Facebook with ITSM software to centralise your communication channels into a single solution.
3CX
Tie 3CX together with HaloITSM to handle incoming calls to automate the ticketing logging process.
GoIntegrator
Integrate Go Integrator with HaloITSM to provide significant productivity gains to your organisation.
PagerDuty
Integrate PagerDuty with ITSM software to track incidents in one centralised location.
Google Calendar
Centralise your teams calendars within HaloITSM to create a single of truth.
Google Workspace
Import users from your Google directory and enable Google Sign-In across HaloITSM.
AlertOps
Integrate AlertOps with HaloITSM to synchronise alerts.
Asset Management
Lansweeper
Automate asset scanning by integrating Lansweeper with HaloITSM to create an up-to-date asset registry.
Kaseya
Integrate Kaseya with HaloITSM software to synchronise assets and manage alerts.
Connectwise Automate
Integrate Connectwise Automate with ITSM software to monitor your assets from within HaloITSM.
N-Able N-Central
Integrate N-Able N-Central with ITSM software to allow your ticketing platforms to work side by side.
Continuum
Integrate Continuum with ITSM software to work side by side with a continuous sync of tickets, actions and much more.
Datto RMM
Share asset information between Datto RMM and HaloITSM to create a synchronised assets registry.
Ninja RMM
Integrate Ninja RMM with ITSM software to synchronise assets and manage alerts.
Solarwinds Orion
Integrate SolarWinds Orion with ITSM software to centralise your alerts under one system.
PRTG
Integrate PRTG with ITSM software to synchronise assets and manage alerts.
Jamf
Integrate Jamf with ITSM to manage your Apple devices.
Qualys
Integrate Qualys with ITSM software to synchronise assets and manage alerts.
Snow Software
Integrate Snow Software with ITSM software to synchronise customers and devices.
Device42
Integrate Device42 with ITSM software to synchronise customers and devices.
Intune
Integrate Intune for mobile device management (MDM) and mobile application management (MAM).
Accounts
Xero
Integrate Xero with HaloITSM to streamline your billing and customer management for productions.
Sage
Syncronise your Sage and HaloITSM to connect your billing workflow.
Quickbooks
Connect Quickbooks and HaloITSM to move billable work to invoice stage with ease.
Varibill
Link Varibill and HaloITSM to move billable work to invoice stage with ease.
KashFlow
Tie together your Kashflow and HaloITSM accounts to move billable invoices with ease.
Migration Tools
Help Desk Migration
Help Desk Migration allows you to import your customer service desk data painlessly and automatically to HaloITSM.
Additional Integrations
Jira
Turn Jira issues into manageable tasks using a two-way sync with HaloITSM, so teams across the company can stay aligned.
Act
Integrate Act with ITSM software to synchronise CRM and customer information.
Salesforce
Track leads and manage your entire sales pipeline between Salesforce and HaloITSM with ease.
Okta
Manage identities by integrating HaloITSM and Okta together to move securely across your organisations tech stack.
Splunk
Integrate Splunk with HaloITSM to leverage real-time searches and incidents.
Zapier
Build custom integrations between HaloITSM and plartforms available in Zapier.
Centrify
Enable Single Sign-On (SSO) by integrating Centrify and HaloITSM together.
IT Glue
Connect IT Glue with HaloITSM to connect your external documentation to your asset management.
Hubspot CRM
The Hubspot CRM integration allows you to synchronise HaloITSM with Hubspot for CRM and customer information.
bvoip
Connect bvoip to synchronise data between your phone system and HaloITSM.
ONEiO
Avoid jumping between tools with HaloITSM’s ONEiO integration.
ilert
Seamlessly connect HaloITSM with ilert to ensure critical issues are never missed.
Traceless
Integrate Traceless to Prevent Help Desk Phishing, Account Takeovers and Sensitive Data Exfiltration.
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