HaloITSM Active Directory Federation Services Integration

Integrate ADFS with ITSM Software

Active Directory Federation Services (ADFS) is a single-sign-on (SSO) solution by Microsoft. ADFS gives users authenticated access to applications that aren’t capable of using Integrated Windows Authentication though Active Directory.

It’s aim is to provide flexibility so organisations have the ability to manage employee accounts with ease. This means employees only need to remember a single set of credentials in order to access multiple applications.

Overview

HaloITSM’s integration with ADFS provides a SSO solution for your end users. This enables you to authenticate into HaloITSM using their Microsoft AD credentials. With this integration, you will also be able to create new users from the details received from the ADFS Server.

How the ADFS with ITSM software integration is beneficial for you

• Easy access to applications that are not owned or managed by their AD organization.
• Simplify the login process for HaloITSM for your end users
• Register new users with their AD account details
• Flexibility to manage employee accounts with ease

Alongside ADFS, HaloITSM also integrates with Azure Active Directory and Azure DevOps. To find out about our other integrations available, visit our integration page.