HaloITSM Connectwise Automate Integration
Integrate Connectwise Automate with ITSM software to monitor your assets from within Halo Service Desk
HaloITSM has a powerful asset management studio which can visualise dependencies between assets and store a goldmine of asset data. It is even possible to log incidents and problems against assets and identify systematic failings before they cause major incidents.
The HaloITSM asset management functionality can also sync with your Connectwise Automate database, allowing assets and sites to be imported straight into the HaloITSM platform.
- Import clients and sites from Connectwise Automate into HaloITSM.
- Import Connectwise Automate assets to HaloITSM sites.
- Map all your Connectwise Automate device data onto your HaloITSM asset management platform.
- Record all changes made to assets and the alerts you receive from Connectwise Automate.
- Receive notifications in the form of tickets from Connectwise Automate.
- Filter which notifications and tickets you receive from Connectwise Automate.
- Link your tickets concerning device issues to assets in HaloITSM.
- Keep a full record of asset history in one centralised place in Halo ITSM.
Our product and company has developed over many years based on customer feedback and requirements, so if there is another way you feel would help you in this area, feel free to speak with us about your ideas or even tweet us with #ChallengeHalo.
To find out about our other integrations available, visit our integration page.