PagerDuty ITSM Integration
Integrate PagerDuty with ITSM software to track incidents in one centralised location
PagerDuty with ITSM software overview
HaloITSM is a simple, powerful IT service management solution. ITIL-aligned straight out-of-the-box, managing IT support has never been easier. The PagerDuty integration gives teams an easy way to track incidents in one centralised location.
Collaboration and communication between teams occurs seamlessly, with tickets, updates and notes automatically syncing between HaloITSM and PagerDuty. This powerful combination allows teams to mitigate threats and take united action towards improving customer communication and overall satisfaction, whilst reducing resolution time and minimizing disruptions.
How the PagerDuty with ITSM software integration is beneficial for you
- Real-time incident responses. Drive responses and track incidents in real time within HaloITSM.
- Connect teams. Bridge communication gaps between teams to mitigate threats and take united action towards improving customer communication and satisfaction.
- Work from a single, centralised location. Track incidents in one location so you don’t need to waste precious time switching between software.
- Save time. Tickets, updates and notes sync automatically between HaloITSM and PagerDuty.
- Ensure traceability. With automated syncing, you have the ability to trace incidents, customers, tickets are more.
To find out about our other integrations available, visit our integration page.
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