Facilities Service Management

Automate, connect and improve your Facilities service management with HaloITSM. From resource booking to maintenance and storing assets, HaloITSM enables you to join together siloed service areas to create seamless processes and a great experience for your users.

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asset management

Store assets with ease

HaloITSM enables you to easily mange your assets, which are automatically stored within the HaloITSM platform once respective barcodes have been scanned.

resource booking

Stay on track with resource booking

With HaloITSM, book all of the resources that you need, be that a meeting room, laptop, minibus or even parking spaces. You can simply configure additional service areas within the application and manage access with roles.

Maintenance

Schedule Maintenance Tasks

With HaloITSM, plan and arrange maintenance tasks including PAT tests, water checks etc.

regulations

Compliance is key

We understand that Facilities management is stringent with rules, regulations and compliance. Therefore, it’s crucial to have a powerful ITIL-aligned, ITSM solution to make sure your organisation follows these requirements. With Halo’s ITSM software for facilities service management and its built-in knowledge base, audit trails and predictive analytics, you can be sure compliance is met.

SELF-SERVICE

A Self-Service portal your users will love

Let your facilities managers as well as their employees find and request the exact services they need – from the portal. Because with HaloITSM you can fulfil requests easily, automatically, and with no errors.

all-in-one software

Digital Transformation

Empower your Facilities managers and their respective teams, with a single all-inclusive cloud platform, designed for ITIL-aligned service delivery. With Halo’s ITSM software for facilities service management, employees can log their projects and data entry in one centralised system, bringing increased efficiency time savings.

You’re in good company

Read about how AO.com, the largest online-only white goods and electricals retailer in the UK, expanded their use of HaloITSM by integrating it within their facilities department. In total, the project took only three weeks to implement.