HaloITSM Guides
Documentation to assist with the setup and configuration of the HaloITSM platform
Guides > Rolling back versions v2.45 and above to versions below v2.45
Rolling back versions v2.45 and above to versions below v2.45
Run the following 2 queries:
Update NHD_roleclaims
set ClaimValue = '2'
where ClaimValue = '3' and ClaimType = 'Dx'
Update NHD_Userclaims
set ClaimValue = '2'
where ClaimValue = '3' and ClaimType = 'Dx'
Then highlight to the client that all agents will need to logout and back in again to refresh their permissions else they will not be able to access any assets if they had a value of 3 previously.