HaloITSM Guides
Documentation to assist with the setup and configuration of the HaloITSM platform
Guides > Logs from the Halo Integrator
Logs from the Halo Integrator
If the Halo Integrator is reporting errors or not working as expected then please send support the recent log files.
The Log files are located in a "Log" directory that is in the same directory as the Halo Integrator application.
Popular Guides
- Asset Import - CSV/XLS/Spreadsheet Method
- Call Management in Halo
- Creating Agents and Editing Agent Details
- Departments, Teams and Roles
- Importing Data
- Multiple New Portals with different branding for one customer [Hosted]
- Organisation Basics
- Organising Teams of Agents
- Step-by-Step Configuration Walk Through
- Suppliers
- Syncing Exchange Calendars
