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Documentation to assist with the setup and configuration of the HaloITSM platform

Guides > Automating Prices in Recurring Invoices

Automating Prices in Recurring Invoices

In this guide we will cover:

- How to have prices/costs on recurring invoices update automatically when the price/cost of an item is changed

- How to update item and recurring invoice prices using product bundles 


Update item costs/prices

When the price/cost of a recurring item is changed this can also also update the recurring invoices this item appears on. 


Head to products > select a product > costing and pricing, here you can change the costs/prices of this item. It is important to note there are two types of cost/price. Fixed, this is the price that will be charged when the item is ordered as a one off. Recurring, this is the price that will be charged when the item is on a recurring invoice. 


To change the price and cost of this item on your existing recurring invoices, change the values in the 'Recurring price' and 'Recurring Cost' fields (respectively). Changing these prices will change the prices for all future recurring invoices, to change them for existing invoices enable the settings to 'Update Prices/Costs on Recurring invoices'.

Fig 1. Fields to update on recurring product


Once prices are updated this will take a few minutes to take effect, you will receive a pop-up to prompt you about this. 


Note: this will change the price on the recurring invoice, if the invoice for the period has already been created you will need to 

 

How to update item prices using product bundles

If you are using product bundles you can change the price for the bundle on recurring invoices rather than changing it on each item. 


To do this head to configuration > quotations, here you will see the setting shown in figure 2. 

Fig 2. Update prices for Bundle Products on Recurring Invoices when changed on the Bundle Template setting


When this is set to 'always' costs and prices that are changed on a bundle will automatically change on the recurring invoices they are on. 


When set to 'Display an option in the Product Bundles setting tab', an additional setting will appear against the bundle and you will be able to choose if bundle prices will be updated on a per bundle basis. 

Fig 3. Setting in Product Bundle


When this setting is enabled the item prices on existing recurring invoices will change when they are changed on the bundle. When disabled new recurring invoices will use the price set on the bundle but existing recurring invoice prices will not change. 


Note: Changing the item price on a bundle will not change the price of the linked item, it will only affect the bundle price. 



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