HaloITSM Guides
Documentation to assist with the setup and configuration of the HaloITSM platform
Guides > Agent Notifications for Errors in the Halo Integrator/ Email Processing
Agent Notifications for Errors in the Halo Integrator/ Email Processing
In this lesson we will cover:
- How to enable notifications, per agent, when there are errors in the Halo integrator or email services
Agents can receive error notifications for Outgoing and Incoming emails as well as the Halo Integrator by using these settings located at Agent > Preferences > Notifications:
These email notifications will be sent from notifications@haloservicedesk.com.
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