HaloITSM Guides
Documentation to assist with the setup and configuration of the HaloITSM platform
Guides > Add Attachments to Child Tickets from Parent Tickets
Add Attachments to Child Tickets from Parent Tickets
In this lesson we will cover:
- Copy Attachments from Parent to Child Tickets
Copy Attachments from Parent to Child Tickets
If you would like to copy attachments from a parent to a child ticket you can use the setting at the ticket type level displayed below
Configuration > Tickets > Ticket Types > Details:
Fig 1. Show new attachments on child tickets checkbox
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