HaloITSM Guides
Documentation to assist with the setup and configuration of the HaloITSM platform
Guides > Attachments Tab Table View on Tickets
Attachments Tab Table View on Tickets
In this lesson we will cover:
- Configuring the Attachments Tab as a Table
Configuring the Attachments Tab as a Table
You can set the attachments tab on a ticket to show as a table (this is a global setting):
Configuration > Tickets > General Settings > Advanced:
Fig 1. Show the Attachments tab as a table view checkbox
Having this setting enabled will mean you can do actions on multiple attachments at the same time, such as deleting selected attachments.
Double clicking a row will download the attachment:
Fig 2. Attachments tab on a ticket
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