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Integrate HaloITSM with HaloITSM

Integrate HaloITSM with another HaloITSM instance meaning you can create tickets and see updates and track the SLA.

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Integrate HaloITSM with HaloITSM

This integration is perfect if your company and a customer both use HaloITSM. Now, you can have a direct integration between the two systems via the API. This allows you to create your customer as a supplier and then use the ‘Log to Supplier’ action to create a ticket in their platform. You will receive all the updates as it progresses and can track SLA’s.

How the HaloITSM to HaloITSM integration is beneficial for you

  • Save time by creating a ticket directly in the opposing companies HaloITSM platform.
  • Quickly track updates to your tickets without having to waste time chasing support.
  • Enjoy simple communication without email.

To find out about our other integrations available, visit our integration page.

Integrate HaloITSM with HaloITSM

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