The SysAid Alternative
With HaloITSM, experience a modern and intuitive ITSM platform that is all-inclusive and aligned to your needs.
Modern and Intuitive ITSM Software
HaloITSM is a cost effective ITSM Solution designed for enterprises, and trusted by the likes of the FTSE 100. Move away from a solution that is stunting your growth, and experience a more modern and intuitive ITSM tool aligned to your needs with HaloITSM. Take advantage of the wide range of integrations available for you to seamlessly implement with HaloITSM, as well as the 24/7 support at your disposal, should you require assistance of any kind.
Increase the satisfaction of your service delivery professionals by following in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.
For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.
Take control of your configuration
HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.
A solution that you can grow with
HaloITSM is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.
HaloITSM vs SysAid – What does Capterra say?
Accurate as of January 2022
Out of the box best practice
HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.
A self-service portal that your users will love
Let your users find and request the exact services they need – from the portal. With HaloITSM, you can fulfil requests easily, automatically, and with no errors.
Are you looking for a SysAid alternative?
See what our customers say.
“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”
Mark Render – Head of Digital Systems
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Let us show you why HaloITSM is right for you.
You’re in good company
100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk:
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