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HaloITSM

HaloITSM

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    • By Sector
      • Public Sector

        Reduce overheads and deliver an intuitive experience for your users.

      • Education

        Deliver an exceptional service experience to students, faculty and staff.

      • Financial Services

        Deliver secure, auditable IT Service Management throughout the organisation.

      • Healthcare

        Centralise and streamline your processes.

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    • By Use
      • IT Service Management

        Empower your IT team to deliver rapid, efficient ITIL-aligned service.

      • HR Service Management

        Automate, connect and improve your HR service delivery.

      • Facilities Service Management

        Manage your Facilities department with our all-in-one software for resource booking, maintenance, asset management and much more.

      • Enterprise Service Management

        Extend service management throughout the organisation.

      • Service Providers

        Manage your MSP business with our all-in-one platform and transform how you deliver services to customers.

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The Virima Alternative

With HaloITSM, experience an all-inclusive ITSM platform that is cost effective and offers great customer service.

Free Trial

ITSM Software trusted by Global 500 companies

Move away from a solution that is stunting your growth, and experience a more modern and intuitive ITSM tool that is aligned to your needs. As an all-inclusive ITSM tool, take advantage of all HaloITSM’s features as well as the wide range of integrations available, at no extra cost.

With HaloITSM’s modern and intuitive interface as well as its customer centric approach, increase the satisfaction of your service delivery professionals. With offices around the globe and 24/7 support available, experience IT Service Management aligned to your specific needs.

Follow in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

SYSTEM ADMINISTRATION

Take control of your configuration


HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

Happyfox Alternative

SCALABLE

A solution that you can grow with


HaloITSM is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

BEST PRACTICE

Out of the box best practice


HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

Virima Alternative

SELF-SERVICE

A self-service portal that your users will love


Let your users find and request the exact services they need – from the portal. With HaloITSM, the Virima alternative, you can fulfil requests easily, automatically, and with no errors.

Are you looking for a Virima alternative?

See what our customers say.

“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”

Mark Render – Head of Digital Systems

FreshService Alternative - HaloITSM
HaloITSM independent review scores - FreshService Alternative

Virima Alternative

Let us show you why HaloITSM is the Virima alternative.

Try for free
Book a demo

You’re in good company

100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk:

FreshService Alternative- Used by the University of Cambridge
FreshService Alternative- Used by Sony Music
FreshService Alternative- Used by Goodwill
FreshService Alternative- Used by SEPA
See our Customer Success Stories

Try HaloITSM free for 30 days.

Immediate Access. No Credit Card Required.

Try for free

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Key Features

  • Incident Management
  • Problem Management
  • Change Control
  • Configuration Management
  • ITIL Service Catalogue
  • Knowledge Management

Compare ITSM

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