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HaloITSM

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        Reduce overheads and deliver an intuitive experience for your users.

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        Centralise and streamline your processes

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ITSM Software for Non-Profit

A powerful and simple ITSM solution for non-profit organisation

Try for free

Charities and non-profits rely on HaloITSM to deliver their IT solutions

ITSM solution for non-profit organisations
ITSM software for non-profit organisations
ITSM solution for non-profit organisations

Make a difference with our ITSM software for non-profit organisations

Charities, non-profit and community organisations are constantly working with high demand, competing priorities and communication challenges with limited budgets and capacity.

With HaloITSM, your focus returns to the charitable cause at hand and you can continue to go that extra mile. Our ITSM software for non-profit institutions provides an ITIL-aligned IT service desk, which helps support best practices and standardised processes to help aid the planning, management and delivery of IT services.

15% discount for non-profits

If you are an official non-profit organisation, you can get 15% off your license fee. 

See Pricing

All-Inclusive ITSM Software | ITIL-aligned service desk

Save Time

Automate workflows and centralise communication to easily manage incidents and meet SLAs with ITIL-aligned incident management

Reactive to Proactive

Increase productivity and make information easily accessible by sharing knowledge and canned responses in the Knowledge Base.

Empower End Users

Create an extension of your service with the self-service portal. Reduce costs, increase productivity and share knowledge

Customer Satisfaction

Never breach an SLA again. Experience less disruption by automating escalation rules and emails to communicate effectively.

Exceptional Service

Solve issues faster by aligning IT to the business needs with a simple, fully configurable system.

Standardise Processes

Improve efficiency and achieve top service delivery with ITIL-aligned frameworks.

Collaborate Easily

With one centralised system it’s never been easier to stay connected, keep to deadlines and manage projects effectively.

Cost Per Ticket

Utilise automation, problem and change management, the Knowledge Base and more to reduce the cost per ticket.

See all features

All Modules as Standard. Unlimited Usage.

Keep things simple. Choose a powerful ITSM software for non-profit organisations with tailored support from experts.

Try for free

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Key Features

  • Incident Management
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