ITSM Software for Non-Profit
A powerful and simple ITSM solution for non-profit organisation
Charities and non-profits rely on HaloITSM to deliver their IT solutions
Make a difference with our ITSM software for non-profit organisations
Charities, non-profit and community organisations are constantly working with high demand, competing priorities and communication challenges with limited budgets and capacity.
With HaloITSM, your focus returns to the charitable cause at hand and you can continue to go that extra mile. Our ITSM software for non-profit institutions provides an ITIL-aligned IT service desk, which helps support best practices and standardised processes to help aid the planning, management and delivery of IT services.
15% discount for non-profits
If you are an official non-profit organisation, you can get 15% off your license fee.
Automate workflows and centralise communication to easily manage incidents and meet SLAs with ITIL-aligned incident management
Reactive to Proactive
Increase productivity and make information easily accessible by sharing knowledge and canned responses in the Knowledge Base.
Empower End Users
Create an extension of your service with the self-service portal. Reduce costs, increase productivity and share knowledge
Never breach an SLA again. Experience less disruption by automating escalation rules and emails to communicate effectively.
Solve issues faster by aligning IT to the business needs with a simple, fully configurable system.
Improve efficiency and achieve top service delivery with ITIL-aligned frameworks.
With one centralised system it’s never been easier to stay connected, keep to deadlines and manage projects effectively.
Cost Per Ticket
Utilise automation, problem and change management, the Knowledge Base and more to reduce the cost per ticket.
All Modules as Standard. Unlimited Usage.
Keep things simple. Choose a powerful ITSM software for non-profit organisations with tailored support from experts.