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HaloITSM

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      • Public Sector

        Reduce overheads and deliver an intuitive experience for your users.

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        Deliver an exceptional service experience to students, faculty and staff.

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        Deliver secure, auditable IT Service Management throughout the organisation.

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        Centralise and streamline your processes.

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      • IT Service Management

        Empower your IT team to deliver rapid, efficient ITIL-aligned service.

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        Automate, connect and improve your HR service delivery.

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        Manage your Facilities department with our all-in-one software for resource booking, maintenance, asset management and much more.

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        Extend service management throughout the organisation.

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        Manage your MSP business with our all-in-one platform and transform how you deliver services to customers.

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The SunView Alternative

With HaloITSM, experience a modern and intuitive ITSM platform that is all-inclusive and cost effective.

Free Trial

ITSM Software trusted by Global 500 companies

HaloITSM is a cost effective ITSM Solution designed for enterprises, and trusted by the likes of the FTSE 100 and Global 500 companies. With HaloITSM, experience a modern and intuitive ITSM tool aligned to your needs. Enjoy a fast interface, as well as increased autonomy when it comes to configuration, and 24/7 support, should you require assistance of any kind.

Increase the satisfaction of your service delivery professionals by following in the footsteps of over 100,000 people from 50+ countries, including Siemens, Sony Music and the NHS, and implement HaloITSM as your IT Service Management solution.

For enterprises that need an ITIL-compliant service desk, HaloITSM delivers every required feature and adds additional user contact channels, a good list of integrations, and a competitive price. Overall, it’s a deserving recipient of our Editors’ Choice award.

SYSTEM ADMINISTRATION

Take control of your configuration


HaloITSM is designed to allow you to easily mange your configuration, reducing the Total Cost of Ownership and allowing you to update your workflows whenever you need to.

SunView Alternative

SCALABLE

A solution that you can grow with


HaloITSM is designed to let you grow with the system. All modules are included as standard, therefore if you wish to take a phased approach to utilising modules, you won’t be charged extra at a later date.

HaloITSM vs SunView – What does G2 say?

Accurate as of January 2022

BEST PRACTICE

Out of the box best practice


HaloITSM’s out of the box processes make it easy to follow best practice from day one. Take advantage of mature processes used by enterprises worldwide.

SELF-SERVICE

A self-service portal that your users will love


Let your users find and request the exact services they need – from the portal. With HaloITSM, the SunView alternative, you can fulfil requests easily, automatically, and with no errors.

SunView Alternative

Are you looking for a SunView alternative?

See what our customers say.

“I can not recommend this product highly enough – so much so that I have now implemented this in two different organisations.”

Mark Render – Head of Digital Systems

Cherwell Alternative - HaloITSM
HaloITSM independent review scores - Cherwell Alternative

Let us show you why HaloITSM is the SunView Alternative.

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Book a demo

You’re in good company

100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk:

Cherwell Alternative- Used by the University of Cambridge
Cherwell Alternative- Used by Sony Music
Cherwell Alternative- Used by Goodwill

Cherwell Alternative- Used by SEPA
See our Customer Success Stories

Try HaloITSM free for 30 days.

Immediate Access. No Credit Card Required.

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Key Features

  • Incident Management
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